Shipping policy

At Naturenow, we are committed to delivering your products safely, securely, and on time. Please review our shipping policy below for complete transparency regarding order processing, dispatch, and delivery timelines.

Shipping Charges

Domestic Shipping (India)

We offer free shipping across India on all prepaid orders unless otherwise specified during promotional campaigns or special offers.

Additional shipping charges, if any, will be clearly displayed at checkout before payment.

Order Processing & Delivery Timelines

Order Processing

  • All orders are processed and dispatched within 1–2 business days after order confirmation.
  • Orders placed on weekends or public holidays will be processed on the next working day.

Estimated Delivery Time

  • Within India: 3–7 business days depending on the delivery location.

Please note that delivery timelines may vary due to:

  • Remote delivery locations
  • Weather conditions
  • Public holidays
  • High order volumes during sales or festive seasons
  • Courier partner delays beyond our control

Tracking Your Order

Once your order has been shipped, you will receive a shipping confirmation via email or SMS containing:

  • Tracking number
  • Courier partner details
  • Tracking link

You can use this information to track your shipment in real time.

Shipping Address Accuracy

To avoid delivery delays or failed deliveries, please ensure that your shipping address and contact information are accurate at the time of placing your order.

If an order is returned due to:

  • Incorrect address
  • Incomplete address
  • Customer unavailable at delivery location

The customer may be responsible for additional reshipping charges.

Order Modifications & Cancellations

If you wish to modify or cancel your order, please contact us within 12 hours of placing the order.

Once an order has been processed or dispatched, modifications or cancellations may not be possible.

For assistance, contact us at:

Email: naturenow.in@gmail.com

Lost, Delayed, or Damaged Shipments

In the rare event that your order is lost, significantly delayed, or arrives damaged, please contact our support team with:

  • Your order number
  • Relevant photos/videos (if applicable)
  • Complete issue details

Our team will investigate the matter and take appropriate action, which may include:

  • Product replacement
  • Refund processing
  • Coordination with our logistics partner

Contact Information

If you have any questions regarding shipping or delivery, please contact us:

Naturenow
Website: https://naturenow.in/
Email: naturenow.in@gmail.com
GSTIN: 29BREPG0349G1ZX